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Call your airline and request wheelchair assistance at least 48 hours before your trip begins. If possible, call earlier. The customer service representative will put a “requires special assistance” note in your reservation record and tell your departure, arrival and transfer airports to provide a wheelchair.
How do I ask for assistance at the airport?
Your travel service provider may ask you to telephone them or their agent or complete a web form. Many airlines provide a Freephone or local rate number for you to call to notify them of your assistance needs. Some airlines also offer a free call-back option.
How much does flight assistance cost?
Special assistance at the airport is free. To use this service, please contact the carrier during the booking process or directly before the flight.
Can you still get special assistance at the airport?
If you’re a passenger with a disability or reduced mobility you are legally entitled to support, commonly known as ‘Special Assistance’, when travelling by air. This means airports and airlines must provide help and assistance, which is free of charge, and helps ensure you have a less stressful journey.
How do I book flight assistance?
If you need mobility assistance to help you through the airport, please request it once you have made your booking, so that the service can be provided. If you already have a booking with Air India, you can request mobility assistance through the Booking Office from where you have done your booking/ticketing.
What is travel assistance in flight?
Travel Assistance provides specific support services while traveling. Travel insurance provides monetary compensation for losses that occur while traveling.
What is wheelchair assistance at airport?
Assisting you from the gate location of your connecting flight to your seat on the aircraft; and. Assisting you from your aircraft seat on an arriving flight through the airport to the baggage claim area, terminal entrance, or vehicle pick-up location.
How do you get a cart at the airport?
After buying the ticket call your airline of choice and ask to have a wheelchair or cart made available on your date of travel. Be sure to specify if you will require a wheelchair or cart as soon as you arrive, as well as if you will require it on the aircraft.
Can airlines ask for proof of disability?
Generally, airline personnel may not ask what specific disability the person has, but they can ask questions regarding the person’s ability to perform specific air travel-related functions, such as boarding, deplaning or walking through the airport.
How can an elderly person fly alone?
If your elderly parent is traveling alone, check into air travel and airport assistance for seniors. The Air Carrier Access Act requires airlines to offer assistance for boarding and deplaning. The airline must also help passengers make connections when necessary.
How much do you tip wheelchair assistance at the airport?
Wheelchair service: If you or a family member requires the services of an airport wheelchair attendant to get to or between gates and/or onto or off of an airplane, it’s customary to give that person a $3-$5 tip or more depending on how long that person stays with you and how much assistance they provide.
How do wheelchair users go to the toilet on a plane?
If you need to use the toilet, ring your call button and ask the flight attendant for assistance to the lavatory. Flight attendants can assist you from your seat to the aisle chair, and will push you to the accessible lavatory onboard.
How do I book Indigo flight assistance?
Request for special assistance while making your reservation. Please reach the airport two (2) hours prior to the scheduled time of departure and inform our staff at the reservation desk. They would be happy to assist you with your check-in and boarding formalities.
How can I get wheelchair assistance at Cochin airport?
How can I get a wheelchair at the Airport? Ask any Information Counter personnel for a wheelchair, they will be able to help you. You could also let your airline know that you will be requiring a wheelchair.
Is walking stick allowed on a plane in indigo?
Read More Customers are allowed to use their own crutches, braces and / or other prosthetic devices up to the aircraft, and may board with such items as hand baggage, provided the customers are dependent on them.
Do you have to pay to take a wheelchair on a plane?
Do You Have to Pay to Take a Wheelchair on the Plane? No, airlines are required to accept wheelchairs on their flights for free. If your wheelchair is not compatible with the particular plane you’re getting on; the airline will likely give you a wheelchair for free to use.
Which airline is best for handicapped travelers?
7 Best Airlines for Disabled Passengers Qantas. As the flag carrier to Australia, Qantas Airways has made significant strides in making air travel accessible to persons with reduced mobility. American Airlines. Air Canada. Delta Airlines. JetBlue. Virgin Atlantic. Emirates.
How much is a luggage cart at the airport?
If you have checked luggage and need an airport cart at your destination, you can find airport luggage carts near the ticket counters and at baggage claim. However, you have to pay up to $5 or more for a cart. Carts are usually free in airports outside the US, but US airports charge for them.
What are those airport carts called?
Baggage carts, luggage carts, luggage trolleys or trolleys are small vehicles pushed by travelers (human-powered) to carry individual luggage, mostly suitcases. There are two major sizes: One for big luggage and one for small luggage.
